Activity App Deleted Data

Is there anyway I can retrieve data that was deleted from my fitness+ app? I did not delete the information. The entire 27 April 2022 stats are gone from the app. Yet, when you look at my rewards, the information is present. I was on consecutive day 95 closing all three rings, which was a great feat for me.

iPhone 13 Pro

Posted on May 14, 2022 7:14 PM

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3 replies

May 15, 2022 1:30 PM in response to Scooby_01

Hello Scooby_01,


Welcome to Apple Support Communities. Do you recall anything changing on your device around the time this issue started like installing new apps, switching to a new iPhone, or Apple Watch, or after a software update?


To get started, go to iPhone > Settings > General > Date & Time: keep "Set Automatically" turned On.


Next, let's make sure that you install any available iOS or watchOS updates.


Also, if you haven't already, let's try to restart both your Apple Watch, and the paired iPhone:


Restart your iPhone

Restart your Apple Watch


We hope this information is useful. Kind regards.

May 15, 2022 2:27 PM in response to Scooby_01

Scooby_01,


Thanks for getting back to us with those additional details. Do you have a backup on iCloud to encrypted iTunes backup created before your data disappeared?


When you navigate to: iCloud > Health. Is it on or off? We're asking as if it is off, Fitness and Health data will not be restored when restoring form a backup.


Cheers!

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Activity App Deleted Data

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