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I have a situation where my wife's primary iCloud email address associated with her Apple ID instead of . I don't know how this happened and now I can't find a way to delete the current email address and have her set up a new, correct one.
Any help most appreciated to get me out of the dog house!
[Email Edited by Moderator]
iPhone 12
I was afraid that might be the case. I can understand that you can’t change the name associated with an Apple ID, but not sure why Apple doesn’t let you change a primary iCloud email. I’ll try the alias option. Thanks for your help!
I was afraid that might be the case. I can understand that you can’t change the name associated with an Apple ID, but not sure why Apple doesn’t let you change a primary iCloud email. I’ll try the alias option. Thanks for your help!
Once an Apple ID is created the first and last name can't be changed , its permanent .
However an alias can be created for it Add and manage email aliases for iCloud Mail on iCloud.com - Apple Support
Note: You can’t delete or turn off a primary iCloud Mail address. You can’t use an alias to create a separate Apple ID, and an email alias can’t be converted to a primary iCloud Mail address.
My post above was edited so the question is not clear anymore. To clarify, my wife's iCloud email got set. up with the wrong name, and I am trying to find a way to fix that so she can have an iCloud email of her choosing associated with her Apple ID.
Sorry for the confusion and appreciate any help!!
toddo2 Said:
"My post above was edited so the question is not clear anymore. To clarify, my wife's iCloud email got set. up with the wrong name, and I am trying to find a way to fix that so she can have an iCloud email of her choosing associated with her Apple ID. Sorry for the confusion and appreciate any help!!"
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For Account Assistance, Contact Apple Store Support:
You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Account Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.
Apple Contact Info:
toddo2 Said:
"How can I change the primary iCloud email address associated with an Apple ID?: Thanks. I’ll try that though not easy to find a phone number. I don’t mind holding on the line so long as I get good help!"
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Contacting Apple:
There is no direct eMail address for Apple Support. However, perform a chat session, or call them.
A. Perform a Chat Session:
Keep selecting topics until you get to one that reads "Chat"
Setting Up the Chat Session:
B. In the U.S.?: (800)MY-APPLE
toddo2 Said:
"How can I change the primary iCloud email address associated with an Apple ID?: Thanks for the contact information!”
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You are welcome.
Did you successfully get through to Apple through chat?
Thanks. I’ll try that though not easy to find a phone number. I don’t mind holding on the line so long as I get good help!
Thanks for the contact information!
How can I change the primary iCloud email address associated with an Apple ID?
