A complaint

For most payment methods, it may take up to 30 days for funds to be returned to your account. See the link below for details.

Check the status of a refund for apps or content that you bought from Apple - Apple Support

They’re awful I was just away working for 3 weeks. Forgot my phone at home so no way to see anything happening. I get home my account drained can barely afford food let alone gas and out of work for a week. My daughter must have found my passcode in notes and ordered a bunch of things on a game she’s 8 but they refuse to give my money back they’re a joke. Imagine a billion dollar and can’t refund someone who can’t even put food on the table this week says not eligible just a joke apple is horrible whoever looks at these requests and Denys just horrible to bad gurus yous can’t eat this week because dad got robbed by apple 😡🤬