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Apple Watch doesn’t start

Dear all,


I bought my Apple Watch Series 6 GPS, 44mm on February 2021. In April 2022 it has stop working correctly, it pairs to the phone and reproduce sounds but the screen doesn’t turn on or react to any commands. Screen is totally blank.


I use it as my watch for the office, it hasn’t suffered any physical or water damage ever.


I went to an Apple Store recently and they told me that because the warranty is just expired (1 year and 2 months), there is nothing to be done and the substitution of the watch would cost over $300.


I have read that there is a wider blank screen issue with the Apple Watch 6, so it is especially surprising that Apple does nothing to help.


What can I do to solve this? Can you provide technical counsel to make the watch work?


Thank you!!

Apple Watch Series 6

Posted on May 15, 2022 10:39 AM

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Question marked as Top-ranking reply

Posted on May 15, 2022 10:47 AM

Referring to Apple Watch Series 6 Service Program for Blank Screen Issue, it may not be a warranty issue. Perhaps your watch does not meet the "manufactured between April 2021 to September 2021," timeframe, but nonetheless, based upon the symptoms, I would recommend asking Apple about your possible eligibility for that program.


1 reply
Question marked as Top-ranking reply

May 15, 2022 10:47 AM in response to AntonioMadison

Referring to Apple Watch Series 6 Service Program for Blank Screen Issue, it may not be a warranty issue. Perhaps your watch does not meet the "manufactured between April 2021 to September 2021," timeframe, but nonetheless, based upon the symptoms, I would recommend asking Apple about your possible eligibility for that program.


Apple Watch doesn’t start

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