Watch doesn’t show incoming calls

Watch doesn’t show incoming calls

Apple Watch Series 6

Posted on May 15, 2022 5:18 PM

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Question marked as Top-ranking reply

Posted on May 16, 2022 11:29 AM

Hey kathi195,


It appears that you're not getting notifications on your Apple Watch when you're receiving a phone call, and we're glad to provide assistance.


Notifications on your Apple Watch - Apple Support -- If the paired iPhone is nearby and unlocked, the call notifications will appear on the iPhone only. To make sure your Apple Watch will receive a call notification, follow the steps under "Customize your notification settings" in this article.


After opening the Watch app on your iPhone, select "Notifications", then scroll down to “Phone". Make sure that you have either "Mirror my iPhone" or "Custom", and "Allow Notifications" checked. If you select "Custom" instead of "Mirror my iPhone", you can select a "Notification Grouping” type near the bottom of the screen.


Once these settings are correct to your liking, test the issue by having someone call your iPhone.


Please let us know the results when you're able.


All the best.

1 reply
Question marked as Top-ranking reply

May 16, 2022 11:29 AM in response to kathi195

Hey kathi195,


It appears that you're not getting notifications on your Apple Watch when you're receiving a phone call, and we're glad to provide assistance.


Notifications on your Apple Watch - Apple Support -- If the paired iPhone is nearby and unlocked, the call notifications will appear on the iPhone only. To make sure your Apple Watch will receive a call notification, follow the steps under "Customize your notification settings" in this article.


After opening the Watch app on your iPhone, select "Notifications", then scroll down to “Phone". Make sure that you have either "Mirror my iPhone" or "Custom", and "Allow Notifications" checked. If you select "Custom" instead of "Mirror my iPhone", you can select a "Notification Grouping” type near the bottom of the screen.


Once these settings are correct to your liking, test the issue by having someone call your iPhone.


Please let us know the results when you're able.


All the best.

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Watch doesn’t show incoming calls

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