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User profile for user: dlysianskyi
dlysianskyi Author
User level: Level 1
4 points

This content or feature is not available in your region

iPhone X

iOS 15.4.1

Ukraine, Kyiv


Seems, that after last update I can't update or install any application from AppStore. Probably that's not after update, but I can't connect this with something else.

Month ago I got notification saying that "There was a problem ti my iCloud subscription payment". From that time in the right top corner of the Settings icon I see red icon and when I go to the Settings screen I see information that I have to update my payment details.


My current card is valid. I have added a new card but an issue still exists. I cant get rid of that notification saying that I have to update my payment details and I can't install/update any application. When I try to update or install something I've got "Not Available. This content or feature is not available in your region"




Does someone have the same issues? Is there a way to fix that?

Posted on May 16, 2022 1:56 AM

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Question marked as Top-ranking reply
User profile for user: SnickZ.
SnickZ.
User level: Community Specialist

Posted on May 17, 2022 7:04 AM

Hey dlysianskyi,


It appears that you're having a problem downloading apps from the App Store in Ukraine, and we're glad to provide assistance.


If your payment method is declined in the App Store or iTunes Store - Apple Support -- Since there seems to have been a problem with the payment method you're using for your iCloud storage subscription, see if the steps in this article helps.


If you can’t download or update apps on your iPhone or iPad - Apple Support -- If you're still unable to download or update your applications, work through the steps in this article. 


If you're still unable to download/update apps, you mentioned that you receive a message when you try. If you're able, please provide the full text of the message you're seeing


All the best.

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Question marked as Top-ranking reply
User profile for user: SnickZ.
SnickZ.
User level: Community Specialist

May 17, 2022 7:04 AM in response to dlysianskyi

Hey dlysianskyi,


It appears that you're having a problem downloading apps from the App Store in Ukraine, and we're glad to provide assistance.


If your payment method is declined in the App Store or iTunes Store - Apple Support -- Since there seems to have been a problem with the payment method you're using for your iCloud storage subscription, see if the steps in this article helps.


If you can’t download or update apps on your iPhone or iPad - Apple Support -- If you're still unable to download or update your applications, work through the steps in this article. 


If you're still unable to download/update apps, you mentioned that you receive a message when you try. If you're able, please provide the full text of the message you're seeing


All the best.

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