MiMi2410 Author

Level 1

4 points

unknown error code

Can't update , keeps giving unknown error code ( 400 ), do I have to restore?

Posted on May 17, 2022 9:53 AM

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Top-ranking reply

Level 6

9,999 points

Posted on May 17, 2022 8:10 PM

Try updating directly on the iPod (Settings>General>Software Update).

Also see:

If you see an error when you update or restore your iPhone, iPad, or iPod - Apple Support

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3 replies

Top-ranking reply

Level 6

9,999 points

May 17, 2022 8:10 PM in response to MiMi2410

Try updating directly on the iPod (Settings>General>Software Update).

Also see:

If you see an error when you update or restore your iPhone, iPad, or iPod - Apple Support

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Level 6

9,999 points

May 19, 2022 8:13 PM in response to Lady Engineer

Support has not ceased. Contact Apple for support and service - Apple Support

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May 19, 2022 8:58 AM in response to bobjbkln

I had to do OTA update only, as I did get this message: "There was a problem downloading the software for the iPod “iPod”. There is not enough memory available.

Why?

I assume they are not going to support update or restore from iTunes anymore. I tried recovery mode and the error message change to: "Cannot connect to update server".

Should I return this iPod if the support has ceased.

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