my old Apple TV box will not accept my new password and when I try to enter the code sent from apple notifying me to the new device, and asking me to enter my password and then the code, it will not accept that either... suggestions?

trying to use an old Apple TV box on an old tv and cannot get the password accepted... I get notified that a new device is being added so I approved that and am sent a code to enter... it says to enter my apple password and then the code that was sent.... no luck getting that to work either


Posted on May 17, 2022 12:02 PM

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Posted on May 17, 2022 12:23 PM

If you have an Apple TV (2nd or 3rd generation) and two-factor authentication for your Apple ID, then you may be asked to type your password followed by the six-digit verification code directly into the password field. Additionally, there is a time limit, after which the code becomes invalid.


Try this: First enter the characters of your password (do not submit yet), then manually request a new verification code, then append that code to the password (no spaces or other separating characters), and then submit. That should help you get passed the time limit.

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Question marked as Top-ranking reply

May 17, 2022 12:23 PM in response to ibrbn

If you have an Apple TV (2nd or 3rd generation) and two-factor authentication for your Apple ID, then you may be asked to type your password followed by the six-digit verification code directly into the password field. Additionally, there is a time limit, after which the code becomes invalid.


Try this: First enter the characters of your password (do not submit yet), then manually request a new verification code, then append that code to the password (no spaces or other separating characters), and then submit. That should help you get passed the time limit.

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my old Apple TV box will not accept my new password and when I try to enter the code sent from apple notifying me to the new device, and asking me to enter my password and then the code, it will not accept that either... suggestions?

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