mail opening

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BB4219 Author

Level 1

4 points

mail opening

mail will not open or takes a very long time even after I have pressed open mail

iMac 21.5″, macOS 10.13

Posted on May 17, 2022 3:46 PM

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Answer 1

Top-ranking reply

BDAqua

Level 10

245,105 points

May 18, 2022 11:13 AM in response to BB4219

Start with this...

Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes or more.

Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.

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Answer 2

BB4219 Author

Level 1

4 points

May 17, 2022 4:40 PM in response to BDAqua

I have a lot of space on my hard drive and I have not tried opening mail when no internet connection?I am not computer savvy which does not help but it has been fine until recently. I do have a lot of mail in Sent and Trash - could this be the problem?

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Answer 3

BDAqua

Level 10

245,105 points

May 17, 2022 4:25 PM in response to BB4219

How much free space is on your Hard Drive?

Does Mail crash open faster if no internet?

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