Why can’t I see a friend’s location when she has turned on Share My Location? I see her name but am getting “location not found”

Why can’t I see a friend’s location when she has turned on Share My Location? I see her name but am getting “location not found”

iPhone 11 Pro, 15

Posted on May 18, 2022 6:54 AM

Reply
1 reply

May 19, 2022 8:03 AM in response to KarenA1212

Hi there, KarenA1212.


If available, are you able to see other friend locations without any issues? If you share your location with your friend, are they able to see your location without any issues? Your answers can help start isolating where this issue might be coming from.


If you haven't yet, you could see if restarting your iPhone may help resolve this issue: Restart your iPhone - Apple Support Restarting can seem like a simple step, but sometimes it can help resolve issues.


Another step you can take is to ensure your iPhone is fully updated, to see if that may help resolve this as well. You can check for an update in Settings > General > Software Update. If there is an available update, you'll want to backup before updating as seen in here: How to back up your iPhone, iPad, and iPod touch - Apple Support


This article also shows how to update with a computer if that is your preferred method: Update your iPhone, iPad, or iPod touch - Apple Support


Take care!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why can’t I see a friend’s location when she has turned on Share My Location? I see her name but am getting “location not found”

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.