one of nut notes won’t open I had locked it with my Face ID and it’s worked up until today and now asking me for a password I tried putting in my iCloud password and that doesn’t work and tried resetting my iCloud password and putting the new one in and that doesn’t work either how do I get it opened !
iPhone X, iOS 14
You need to use that "note" specific password.
See this support page about that:--> Lock your notes on iPhone – Apple Support (UK)
Regards
Giulio
You need to use that "note" specific password.
See this support page about that:--> Lock your notes on iPhone – Apple Support (UK)
Regards
Giulio
The password for that particular note HAS to be entered.
That is the ONLY way to access the note.
FaceID is only an aid to keep you from having to enter it so often … but much like your device passcode you still must know it (or have access to it)
There is no reset or workaround. There is no help Apple can provide as the password is effectively “part” of the note itself.
Hopefully, a meaningful hint was added when the password was set.
There is no limit on the number of “failed attempts” … just keep in trying.
Notes help
