Annoyed-lame Said:
"Factory reset and now can’t even set up old phone like an iPod: IPhone 7- could not do a cellular update- there was not one available! We got a different phone, but would like to use the old one without cellular- however it won’t allow us to even set it up. How do you fix this?"
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Troubleshooting iPhone Activation:
Refer to the following...
A. Start Here: If you can't Activate your iPhone - Apple Support
B. If you Still cannot Activate it, Contact Apple Support:
Apple Support Contact Info:
- Contact Us - Choose Locations
- Proceed from there as necessary
- Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)