Request a refund
I purchased something and never received it because on the “settings” app, it still says pending. Even after like 20 minutes. I would like a refund.
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I purchased something and never received it because on the “settings” app, it still says pending. Even after like 20 minutes. I would like a refund.
Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Restart your iPhone, iPad, or iPod touch *
Try a forced restart. See the section towards the end of the article.
Reset Device. -Normally, all sales are considered final, but you can ask for a refund.
If you have received a confirmation email, click the Report a problem link at the bottom.
How long refunds from the App Store or other Apple services take. *
Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Restart your iPhone, iPad, or iPod touch *
Try a forced restart. See the section towards the end of the article.
Reset Device. -Normally, all sales are considered final, but you can ask for a refund.
If you have received a confirmation email, click the Report a problem link at the bottom.
How long refunds from the App Store or other Apple services take. *
If it’s pending, then the purchase hasn’t happened and a refund is not available.
I suggest canceling the order.
Contact Customer Support by phone or chat:
Request a refund