Swipe up bar will not fade away in fullscreen

I am desperate.


I took my dog for a walk without my phone, and when I came back the swipe up bar will not fade away on YouTube and Rumble app in fullscreen. Nothing has updated, and no changes have been made. In all other video apps it works. I need these apps desperately for my work and pleasure so I have tried the following with no success:


Updating to 15.5

Uninstalling affected apps

Hardreset iPhone

Reset all settings

Complete factory wipe with recovery from backup.

Complete factory wipe, and iPhone set up as new device. Installing ONE single APP (YouTube).


Nothing has helped.


Only one thing have changed. It did not work in safari before complete wipe of phone, but after wipe it does work in Safari.


Thanks

iPhone 12 Pro Max

Posted on May 19, 2022 5:18 AM

Reply
Question marked as Top-ranking reply

Posted on May 20, 2022 7:29 AM

Hey frankfromhillerod,


Given the steps you've taken, if the issue persists in only those specific apps, we'd recommend reaching out to the app developers in question for additional assistance.


Cheers!

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9 replies

May 20, 2022 8:20 AM in response to DerekM87

thing is that it is YouTube we are talking about, and no one else seems to have the problem (to my knowledge)


But otherwise it would make sense what you are saying.


I am actually desperate, and consider buying another phone, but my gut feeling is that it is related to iCloud somehow, and buying a new phone would not help. Maybe creating a new Apple account, but it is such a big hassle, and I have so many Apple devices connected to my account.

May 20, 2022 8:41 AM in response to merlinapple

Thank you for your time and effort.


No I can absolutely positively say that the phone have not have any drops or any damage at all. Nothing touches the screen, and my primevideo and disneyplus apps works just fine, and the bar fades away in a few seconds in these apps.


note that I also had the problem in Safari, but that problem went away after full factory wipe and setup as new phone. But it continued in YouTube..


thank you!

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Swipe up bar will not fade away in fullscreen

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