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Repair receipt

Hi,

I am trying to get a receipt with Tax, for a MacBook repair done less than n a week ago.

Neither chatting via iMessage, calling the drop off store nor calling the Hotline (for over 40min) produced a receipt with sales Tax on it. How can that be in 2022?

I am living in California and as far as I know I should have been provided with a Receipt with the charged tax on it. I even asked during drop-off for a proper receipt and was told that I receive on via email.

So what can should I do next???

MacBook Pro 15″, macOS 12.3

Posted on May 19, 2022 5:09 PM

Reply
Question marked as Top-ranking reply

Posted on May 19, 2022 6:30 PM

Astre_Flow wrote:

Hi,
I am trying to get a receipt with Tax, for a MacBook repair done less than n a week ago.
Neither chatting via iMessage, calling the drop off store nor calling the Hotline (for over 40min) produced a receipt with sales Tax on it. How can that be in 2022?
I am living in California and as far as I know I should have been provided with a Receipt with the charged tax on it. I even asked during drop-off for a proper receipt and was told that I receive on via email.
So what can should I do next???


receipt



If you purchased your Mac from Apple, you can request a receipt from the retail location. Also recommend checking your email for a copy of the receipt. Here’s how to locate the Apple Store and their contact information: Apple Store - Find a Store - Apple Apple Store - Find a Store - Apple


If your purchase was made at the Apple Online Store, please view the section titled “View or Print Invoice” here: Viewing & Changing Orders - Shopping Help - Apple Viewing & Changing Orders - Shopping Help - Apple


If your mac was purchased from an Apple Authorized Reseller, it is recommend contacting them directly for a receipt.


Check your coverage— here you should see a at least a case number for your repair

My Support - Official Apple Support



if no insight or resolve Call Customer Support (800) MY–APPLE (800–692–7753)



3 replies
Question marked as Top-ranking reply

May 19, 2022 6:30 PM in response to Astre_Flow

Astre_Flow wrote:

Hi,
I am trying to get a receipt with Tax, for a MacBook repair done less than n a week ago.
Neither chatting via iMessage, calling the drop off store nor calling the Hotline (for over 40min) produced a receipt with sales Tax on it. How can that be in 2022?
I am living in California and as far as I know I should have been provided with a Receipt with the charged tax on it. I even asked during drop-off for a proper receipt and was told that I receive on via email.
So what can should I do next???


receipt



If you purchased your Mac from Apple, you can request a receipt from the retail location. Also recommend checking your email for a copy of the receipt. Here’s how to locate the Apple Store and their contact information: Apple Store - Find a Store - Apple Apple Store - Find a Store - Apple


If your purchase was made at the Apple Online Store, please view the section titled “View or Print Invoice” here: Viewing & Changing Orders - Shopping Help - Apple Viewing & Changing Orders - Shopping Help - Apple


If your mac was purchased from an Apple Authorized Reseller, it is recommend contacting them directly for a receipt.


Check your coverage— here you should see a at least a case number for your repair

My Support - Official Apple Support



if no insight or resolve Call Customer Support (800) MY–APPLE (800–692–7753)



Repair receipt

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