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Glitches with iOS 15.5 update

Glitches with iOS 15.5 update Wi-Fi

iPhone XS Max, iOS 15

Posted on May 20, 2022 2:08 AM

Reply
Question marked as Top-ranking reply

Posted on May 20, 2022 2:18 AM

Two basic troubleshooting steps to perform:


A "forced" restart of your iPhone, using these instructions:

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the power button. Only when the Apple logo appears (it might take 15-30 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).


If the issue persists, something could have gone wrong during the latest update procedure.

I would try to install a fresh copy of iOS/iPadOS. To do this, create a full backup of your iPhone/iPad (1), then restore it to factory settings (you need a computer to perform this step) and, in the end, set it up as new (2).

When done, restore data from your previously made backup (3).


Follow the instructions provided in these support articles:

(1) How to back up your iPhone, iPad, and iPod touch – Apple Support

(2) Restore your iPhone, iPad, or iPod to factory settings – Apple Support

(3) Restore your iPhone, iPad, or iPod touch from a backup


If the issue still persists, contact Apple Support directly using this link:--> Get Support or, even better, make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Top-ranking reply

May 20, 2022 2:18 AM in response to 808burgess

Two basic troubleshooting steps to perform:


A "forced" restart of your iPhone, using these instructions:

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the power button. Only when the Apple logo appears (it might take 15-30 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).


If the issue persists, something could have gone wrong during the latest update procedure.

I would try to install a fresh copy of iOS/iPadOS. To do this, create a full backup of your iPhone/iPad (1), then restore it to factory settings (you need a computer to perform this step) and, in the end, set it up as new (2).

When done, restore data from your previously made backup (3).


Follow the instructions provided in these support articles:

(1) How to back up your iPhone, iPad, and iPod touch – Apple Support

(2) Restore your iPhone, iPad, or iPod to factory settings – Apple Support

(3) Restore your iPhone, iPad, or iPod touch from a backup


If the issue still persists, contact Apple Support directly using this link:--> Get Support or, even better, make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

Glitches with iOS 15.5 update

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