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Need help understanding what my problem report is reporting.

Using Macbook air 2015 with a wacom 22 display attached to it.


MacBook Air 13″, macOS 11.5

Posted on May 20, 2022 3:00 PM

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Question marked as Best reply

Posted on May 20, 2022 3:25 PM

iloveyousomuch321 wrote:

My apologies, for some reason the system report that popped up is different than the kernel report, going to post it now.
<kernel report.log>


That looks more like a stackshot but if the file ended in .panic....(?)



what I will say is MCA = "machine check" architecture are hardware or very low-level software or firmware.


You can contact Wacom if you need a different/update compatible driver for your "Wacom 22 display".


I can help you no further.


If in doubt refer to the developers website, search: Support/Help/FAQ/known issues/compatibility/updates

Drivers - Wacom

Where can I download the current driver for the Wacom Cintiq ...

Wacom Support



6 replies
Question marked as Best reply

May 20, 2022 3:25 PM in response to iloveyousomuch321

iloveyousomuch321 wrote:

My apologies, for some reason the system report that popped up is different than the kernel report, going to post it now.
<kernel report.log>


That looks more like a stackshot but if the file ended in .panic....(?)



what I will say is MCA = "machine check" architecture are hardware or very low-level software or firmware.


You can contact Wacom if you need a different/update compatible driver for your "Wacom 22 display".


I can help you no further.


If in doubt refer to the developers website, search: Support/Help/FAQ/known issues/compatibility/updates

Drivers - Wacom

Where can I download the current driver for the Wacom Cintiq ...

Wacom Support



May 20, 2022 3:09 PM in response to iloveyousomuch321

iloveyousomuch321 wrote:

Using Macbook air 2015 with a wacom 22 display attached to it.

<System report.log>


That report seems incomplete...



old issue, new issue, what changed?


Wacom has had some issues on Mac

Wacom Support



Learn what to do if your computer restarts or shuts down unexpectedly, or you get a message that your computer restarted or shut down because of a problem.


If your Mac spontaneously restarts or displays a ... - Apple Support

If your Mac restarted because of a problem - Apple Support


Kernel Panics are predominately caused by hardware faults or faulty third-party kernel extensions.



You can post your Kernel Panic report in their entirety here, preferable three separate reports in three separate "Additional Text" box for ease of reading and comparison, (see menu below.) A single report may be useful but does not establish a trend for a meaningful diagnosis.


Kernel Panic reports can be found /Library/Logs/DiagnosticReports


From the Finder>Go>Go To Folder, copy and paste:

/Library/Logs/DiagnosticReports


ends in .panic post the whole report.



May 20, 2022 3:12 PM in response to iloveyousomuch321

iloveyousomuch321 wrote:

The full report is in apple additional text slot. Should be right underneath.


Thanks I know how to open what you posted—Maybe I am mistaken— but


Machine-check capabilities: 0x0000000001000c07

family: 6 model: 61 stepping: 4 microcode: 47

signature: 0x306d4


does not seem the appropriate start..?


A kernel.panic is a better report..


Need help understanding what my problem report is reporting.

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