I disconnected my bluetooth earphones then the phone audio is not working afterwards. I can

What can I do to fix this media issue? I'm using iPhone 11 Pro Max.

Posted on May 21, 2022 7:39 AM

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Question marked as Top-ranking reply

Posted on May 22, 2022 9:34 AM

Hey Larrieee,


Let's make sure we're on the same page. It sounds like you were listening with Bluetooth headphones and you disconnected them, but now sound is not playing from the iPhone speaker. Is that accurate?


If so, let's start with this troubleshooting resource: If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support


  • Remove your case, if you have one, and restart.
  • Check your sound settings and see if Bluetooth successfully disconnected, or if another device is connected.
  • Clean the receiver and speakers of any debris, using a microfiber cloth.
  • Test by making a phone call and using speakerphone.
  • If the issue continues, there's a link at the bottom of that support page that will help you get connected with Apple Support.


Take care.

1 reply
Question marked as Top-ranking reply

May 22, 2022 9:34 AM in response to Larrieee

Hey Larrieee,


Let's make sure we're on the same page. It sounds like you were listening with Bluetooth headphones and you disconnected them, but now sound is not playing from the iPhone speaker. Is that accurate?


If so, let's start with this troubleshooting resource: If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support


  • Remove your case, if you have one, and restart.
  • Check your sound settings and see if Bluetooth successfully disconnected, or if another device is connected.
  • Clean the receiver and speakers of any debris, using a microfiber cloth.
  • Test by making a phone call and using speakerphone.
  • If the issue continues, there's a link at the bottom of that support page that will help you get connected with Apple Support.


Take care.

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I disconnected my bluetooth earphones then the phone audio is not working afterwards. I can

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