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2017 15in MacBook Pro issue

2017 MacBook Pro 15in Backlight stops working when the screen opens about half way. Is there any recall or replacement I can do to fix this or do I need to but a new screen

Posted on May 21, 2022 12:26 PM

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leroydouglas

Community+ 2024

Level 10

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Posted on May 21, 2022 12:42 PM

Thebetsgaming24 wrote:

2017 MacBook Pro 15in Backlight stops working when the screen opens about half way. Is there any recall or replacement I can do to fix this or do I need to but a new screen

No service program for that model— No

You can take it in:

In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple

Outside the USA

https://locate.apple.com/country

Learn how to get your Mac fixed and how much it will cost. https://support.apple.com/mac/repair/service

Get your Mac ready for service - Apple Support Get your Mac ready for service - Apple Support

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