For some reason, I can't get the system to verify my identity information. I tried several times, showing properly my information and it still says that it's not able to verify. I called to the Customer Support, and they told me to wait for some time before applying again. But I'm not sure if next time I try, I will have the same issue. Is there any advice about this? Could I go to an in person office and talk with someone?
I can understand the challenges you’re facing. Here are several links to support articles that address a few of the challenges,
Identity verification for Apple Card or Apple Cash - Apple Support
What if you enter the wrong information
Try to verify your identity again. When you verify again, we might ask for your valid Driver License or state ID.
. These IDs need to match,
• State issued Drivers License or State ID
• TransUnion credit report and you can get a free copy of your credit report at this link,
https://www.annualcreditreport.com/index.action
• Apple ID. You can edit/adjust your information with help from this article,
Update the birth date associated with your Apple ID - Apple Support
• Lastly your application for Apple Card MasterCard must match all the above information.
A common error is expired Drivers License, and using an address that can’t be verified.
Why is positive ID required?
The Patriot Act requires that lenders, banks etc obtain a confirmed ID.
“To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. What this means for you: When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver's license or other identifying documents.”
Apple Card application can't verify my information
