Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MacBook Pro keeps freezing

How do I stop my MacBook Pro from freezing?

MacBook Pro 13″, macOS 12.3

Posted on May 21, 2022 2:26 PM

Reply
Question marked as Best reply

Posted on May 21, 2022 4:22 PM

Clancaster44 wrote:

How do I stop my MacBook Pro from freezing?


Uninstall all third party apps that are Cleaners/Optimizers/Anti-Virus/VPN

these are all known to cause issues on the macOS


To trouble shoot further you can:


—SafeBoot How to use safe mode on your Mac - Apple Support


Takes a bit longer to get to the login screen, does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc.

Login and test. Reboot as normal and test. Caches get rebuilt automatically.


In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode.


This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.



—Test issue in another user (or guest user) account Set up users, guests, and groups on Mac - Apple Support

This will tell you if it a universal issue or isolated to your user/admin account. 


-------------------------



if no insight or resolve— you get a good look at your System config. and reveal conflicts or issues, you can download/run this trusted utility https://etrecheck.com Allow the Full Disk Access for best results.

If you need help interpreting the report you can post it here in its entirety in the "Additional Text" box in the editing toolbar below, in your reply.


1 reply
Question marked as Best reply

May 21, 2022 4:22 PM in response to Clancaster44

Clancaster44 wrote:

How do I stop my MacBook Pro from freezing?


Uninstall all third party apps that are Cleaners/Optimizers/Anti-Virus/VPN

these are all known to cause issues on the macOS


To trouble shoot further you can:


—SafeBoot How to use safe mode on your Mac - Apple Support


Takes a bit longer to get to the login screen, does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc.

Login and test. Reboot as normal and test. Caches get rebuilt automatically.


In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode.


This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.



—Test issue in another user (or guest user) account Set up users, guests, and groups on Mac - Apple Support

This will tell you if it a universal issue or isolated to your user/admin account. 


-------------------------



if no insight or resolve— you get a good look at your System config. and reveal conflicts or issues, you can download/run this trusted utility https://etrecheck.com Allow the Full Disk Access for best results.

If you need help interpreting the report you can post it here in its entirety in the "Additional Text" box in the editing toolbar below, in your reply.


MacBook Pro keeps freezing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.