Screen burn in
Hi My 2017 MacBook Pro Retina display has just developed a burn in at the bottom of the screen, is this fixable with a long shutdown or do I need a screen replacement??
MacBook Pro 13″, macOS 12.5
Question marked as
DRB1958 Said:
"Screen burn in: Hi My 2017 MacBook Pro Retina display has just developed a burn in at the bottom of the screen, is this fixable with a long shutdown or do I need a screen replacement??"
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Get this Screen Replaced.
Whom to Contact:
A. Contact Apple Support:
If purchased from Apple, or covered under AppleCare, then get this serviced by Apple.
- Contact Us - Choose Locations
- Proceed from there as necessary
- Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. And that makes sense because with the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
B. Contact an AASP:
Also, take this to an AASP (Apple Authorized Service provider), asking for assistance.
- Go Here: Find Locations - Apple Authorized Reseller
- Click: Service & Support
- Enter: your location information
- See: if there is an AASP nearby
- Contact: an AASP that shows up, and find out more about the services that they offer to fix this
Or...
C. Contact A Retailer:
Contact your local retailer, seeing if they replace these.