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update failure with itunes- confused on which phone is connected

i have an iphone 13 and itunes wants to update it.... it recognizes it as 13 pro but when the update extracts and tries to install the program, itunes, says your iphone x can not be updated.... somewhere it is confused on what phone it is trying to update

Windows, Windows 10

Posted on May 22, 2022 12:08 PM

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Posted on May 22, 2022 1:48 PM

You may not have changed the device's name. The device goes by what you tell it.


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update failure with itunes- confused on which phone is connected

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