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Old Apple ID cannot be updated on device

I changed my Apple ID some time ago but apparently did not get logged out of one device. I tried the solution of changing back to my old ID; however, the email no longer exists so I can’t receive the verification email.


I entered my current password and it updated partially but now just gives an error.


if I look at the name, phone numbers, email, the updated ID is there. However, when I look at the main settings page, it still shows the old - and invalid- Apple ID.


now it won’t take the password again, either. There has to be a better solution.

iPad mini 3 Wi-Fi

Posted on May 22, 2022 2:36 PM

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Posted on May 22, 2022 3:03 PM

See this Apple article: What to do after you change your Apple ID or password

What to do after you change your Apple ID or password - Apple Support

 


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Old Apple ID cannot be updated on device

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