iPad touch screen not working. Can’t enter passcode, can’t slide to power off
iPad touch screen stop responding. Can not enter passcode. Can not slide to power off.
Windows, Windows 10
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
iPad touch screen stop responding. Can not enter passcode. Can not slide to power off.
Windows, Windows 10
VegasJackie Said:
"iPad touch screen stop responding. Can not enter passcode. Can not slide to power off."
-------
Troubleshooting a Frozen iPad:
Try the tips at these Apple Support links:
VegasJackie Said:
"iPad touch screen stop responding. Can not enter passcode. Can not slide to power off."
-------
Troubleshooting a Frozen iPad:
Try the tips at these Apple Support links:
Connect your iPad to its Power Adapter and allow the iPad to charge, undisturbed, for at least an hour. While still connected to external power, try a forced-restart:
Note: If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.
If you continue to experience difficulties, you will need to seek assistance directly from from Apple Support. You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:
LotusPilot
Thank you so much. I tried your suggestions and instructions to force a restart and it worked. I truly appreciate your time and assistance. Hope you have an awesome day. Take care.
You’re very welcome.
iPad touch screen not working. Can’t enter passcode, can’t slide to power off