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nancy004 Author

Level 1

8 points

iPhone Black Screen of Death

My iphone screen went completely black on me, but my phone is still working. How can i fix it?

iPhone X, iOS 15

Posted on May 23, 2022 4:08 AM

Top-ranking reply

ProustGiulio

Level 10

208,584 points

Posted on May 23, 2022 4:13 AM

To check if it is a temporary glitch, try a forced restart of your X, as per these instructions:--> Force restart iPhone – Apple Support. If the issue persists, it might be a hardware (screen? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

(*) You can do it:

Online:--> Genius Bar Reservation and Apple Support Options - Apple;
Contacting a local Apple Store or AASP among the list provided above;
Using the "Apple Store" app, available and downloadable from AppStore.

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iPhone Black Screen of Death

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