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iPhone new mail sound notifications not working

My phone does not play a sound to notify of incoming Exchange emails when using the native mail app.


I am using the latest software (iOS 15.5) and have all sounds / notification permissions turned on; including the custom notifications for Exchange. My email is set to push and my phone is not set to slient!


All other notifications (incoming calls, messages, WhatsApp's, Outlook emails via the Outlook app etc) all work fine...


Any ideas?

iPhone 12, iOS 15

Posted on May 23, 2022 4:27 AM

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Question marked as Top-ranking reply

Posted on Jul 12, 2022 12:25 PM

Notification—>Mail—>Customize Notification —> / enable Aleret in account/s.


worked for me

3 replies

iPhone new mail sound notifications not working

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