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Level 1

4 points

itunes transfer

purhchased a new phone. Music did not transfer. itunes gives me an error reading when trying to sync new phone with itunes

iPhone 13 Pro Max, iOS 15

Posted on May 23, 2022 9:19 AM

Top-ranking reply

Level 10

212,132 points

Posted on May 23, 2022 9:23 AM

Music purchased from Apple should be downloadable on the new phone; if you have music from other sources you must download it from iTunes. Did you follow this procedure→Transfer data from your previous iOS or iPadOS device to your new iPhone, iPad, or iPod touch - Apple Support.

What is the error when you sync to iTunes to transfer non-Apple music? PC or Mac? Computer OS version?

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