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My face ID was working properly until the new update 15.5 came in and suddenly face ID started malfunctioning

iPhone XS Max, iOS 15

Posted on May 23, 2022 2:04 PM

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Posted on May 23, 2022 2:07 PM

With iPhone 12 models and later using iOS 15.2 and later, you can go to Settings > General > About to see the parts and service history of your iPhone and you can see if the camera has been replaced. If the repair was done using genuine Apple parts and processes, you will see "Genuine Apple Part" next to Camera.


Do you have a disabled Face ID alert on your device?


Please read the "What to do Next" section in this link, if nothing works as per the instruction given in this link --> If an alert says Face ID has been disabled on your iPhone or iPad Pro

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Question marked as Best reply

May 23, 2022 2:07 PM in response to SamiMalik007

With iPhone 12 models and later using iOS 15.2 and later, you can go to Settings > General > About to see the parts and service history of your iPhone and you can see if the camera has been replaced. If the repair was done using genuine Apple parts and processes, you will see "Genuine Apple Part" next to Camera.


Do you have a disabled Face ID alert on your device?


Please read the "What to do Next" section in this link, if nothing works as per the instruction given in this link --> If an alert says Face ID has been disabled on your iPhone or iPad Pro

My face ID was working properly until the new update 15.5 came in and suddenly face ID started malfunctioning

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