Shazams from Apple Watch not saved in App

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Shazams from Apple Watch not saved in App

Hey there,

Whenever I Shazam songs on my Apple Watch, they do not get saved in the Shazam App, neither on my phone, nor on the watch itself, nor in my Shazam.com account. I do get notifications on my watch that the songs are recognized, but they are not saved.

Interestingly enough, though, today I noticed that they do show up in the Notification Center on my iPhone. They are just not saved in the app or account.

Thank you for your help.

Apple Watch Series 7

Posted on May 24, 2022 12:26 AM

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Answer 1

kamote0628

Community Specialist

May 24, 2022 6:32 PM in response to oso_01

Hi oso_01, We appreciate you reaching out to us. We understand that songs that you Shazam on your Apple Watch doesn't reflect on your Shazam app or Shazam account.

First, we recommend updating your devices if you haven’t.

While it isn't inherently assured that an update will resolve the issue, updating to the latest version of iOS and watchOS can help isolate potential software issues.

Kindly secure a backup and update.

How to back up your iPhone, iPad, and iPod touch

Update your iPhone, iPad, or iPod touch

Update your Apple Watch

Also, let's make sure that your Shazam app is up to date.

If your devices are already up to date, we recommend that you unpair your devices, then pair them back again.

Setting up the Apple Watch again may help correct the issue.

Below are some articles to guide you through the process.

Unpair and erase your Apple Watch

Set up your Apple Watch

Take care!

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Shazams from Apple Watch not saved in App

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