You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Connected an external SSD USB C with Mac OS and internet is really slow. On the original MAC OS HD internal drive it's 30MB and using the new external SSD it's only 5MB and using web pages is extremely slow. Is there somehow interference.
Any ideas.
Thanks
REPLY
1 - Suggest restarting in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.
2 - Does the issue present in this mode ?
3 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.
4 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.
5 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.
6 - If after performing each of the above steps is the order that have been presents and still have issues - please advise for possible further assistance.
1 - Suggest restarting in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.
2 - Does the issue present in this mode ?
3 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.
4 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.
5 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.
6 - If after performing each of the above steps is the order that have been presents and still have issues - please advise for possible further assistance.
delain72 wrote:
Connected an external SSD USB C with Mac OS and internet is really slow. On the original MAC OS HD internal drive it's 30MB and using the new external SSD it's only 5MB and using web pages is extremely slow. Is there somehow interference.
Any ideas.
Thanks
REPLY
Q - " Connected an external SSD USB C with Mac OS and internet is really slow "
A - There is no relationship between the USB-C SSD connected to the computer and the Internet Speed.
Q - " On the original MAC OS HD internal drive it's 30MB and using the new external SSD it's only 5MB and using web pages is extremely slow "
A - It is unclear what is meant by " HD internal drive it's 30MB ". It that the amount of Empty Space on the Internal Drive ?
Is this a New Issue ? If Yes, what exactly changed on this computer ?
Is this an Old Issue ? If Yes, what actions has the user taken to fix this issue ?
Understand, we are all working Remotely from all around the world. Therefore, we do not have the On-Hands experience the User ( you ) has with this computer.
Reliable , accurate, details and context will really help to pinpoint a possible solution.
Apologies if i didn't make it clear enough. I currently have a imac 2019 but it has been extremely slow so I purchased an external SSD with USB C connection and created a bootable backup and chose the SSD to boot MAC OS.
Everything transferred across and it boots up with no issue.
I noticed that when I opened web pages it was extremely slow and my wifi would disappear and when it appeared a speed test showed that I was only getting a 5MB download speed.
The original Mac HD Drive which still have the OS installed doesn't have any Wifi issues and when I do a speed test it shows a 30MB download speed.
I have had a quick look on the internet and some ideas are there could be interference with USB C & my wifi when using a external connection.
Is this question related to your other question
Setup and Use an External SSD as your Sta… - Apple Community
Will give it a try and update later. Many thanks for you help.
I moved the SSD further away from my iMac and it seems to have solved the problem fingers crossed.
Connected an external SSD with Mac OS and internet is really slow
