Watch says I have an unread message (when I don't). When I tap the message icon, it show no messages, read or unread, when I have plenty of unread messages.

Watch says I have an unread message (when I don't). When I tap the message icon, it show no messages, read or unread, when I have plenty of unread messages.


Seems to be a communication, or permissions issue between iphone and watch.


Any ideas?

iPhone 7, iOS 15

Posted on May 24, 2022 6:15 AM

Reply
Question marked as Top-ranking reply

Posted on May 25, 2022 7:13 AM

Hello John Aubin1,


Thanks for posting in Apple Support Communities. If this happens while your iPhone is unlocked, it may be due to where your notifications are received. For example, you will get notifications for your new messages on your Apple Watch if your iPhone is locked or asleep. Check out Notifications on your Apple Watch - Apple Support for further details. The guidance in that article can also help to check whether notification settings on your Apple Watch are mirrored from your iPhone.


If those settings look correct, unpairing your Apple Watch then pairing again can help if there is a communication issue. Steps to unpair can be found in Unpair and erase your Apple Watch - Apple Support.


Have a great day!


Similar questions

1 reply
Question marked as Top-ranking reply

May 25, 2022 7:13 AM in response to John Aubin1

Hello John Aubin1,


Thanks for posting in Apple Support Communities. If this happens while your iPhone is unlocked, it may be due to where your notifications are received. For example, you will get notifications for your new messages on your Apple Watch if your iPhone is locked or asleep. Check out Notifications on your Apple Watch - Apple Support for further details. The guidance in that article can also help to check whether notification settings on your Apple Watch are mirrored from your iPhone.


If those settings look correct, unpairing your Apple Watch then pairing again can help if there is a communication issue. Steps to unpair can be found in Unpair and erase your Apple Watch - Apple Support.


Have a great day!


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Watch says I have an unread message (when I don't). When I tap the message icon, it show no messages, read or unread, when I have plenty of unread messages.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.