You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Wifi and cellular not working

This morning I woke up to find that neither WiFi nor cellular data (both greyed out in settings) are working on my iPhone11.

The phone tells me to upgrade but I need either WiFi or cellular access to do so.

Have have already tried restarting multiple times but it does not work

I am on vacation with no PC option available. I need my phone - what can I do?

iPhone 11

Posted on May 24, 2022 7:12 AM

Reply
Question marked as Top-ranking reply

Posted on May 24, 2022 8:50 AM

hmm38bz wrote:

This morning I woke up to find that neither WiFi nor cellular data (both greyed out in settings) are working on my iPhone11.
The phone tells me to upgrade but I need either WiFi or cellular access to do so.
Have have already tried restarting multiple times but it does not work
I am on vacation with no PC option available. I need my phone - what can I do?

settings - general - reset - reset network settings

1 reply
Question marked as Top-ranking reply

May 24, 2022 8:50 AM in response to hmm38bz

hmm38bz wrote:

This morning I woke up to find that neither WiFi nor cellular data (both greyed out in settings) are working on my iPhone11.
The phone tells me to upgrade but I need either WiFi or cellular access to do so.
Have have already tried restarting multiple times but it does not work
I am on vacation with no PC option available. I need my phone - what can I do?

settings - general - reset - reset network settings

Wifi and cellular not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.