You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Wi-Fi and cellular problem

My phone won't use it's cellular data nor connect to Wi-Fi. How do I fix this?

iPhone 13 Pro, iOS 16

Posted on Sep 19, 2022 9:33 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 19, 2022 9:43 PM

football_1187 Said:

"Wi-Fi and cellular problem: My phone won't use it's cellular data nor connect to Wi-Fi. How do I fix this?"

-------


Troubeshiing Connectivity:


I; Troubleshooting Cellular Data:

Contact your Carrier:

You need to contact your carrier, as they are the one who provides you with the service of mobile data.


II. Troubleshooting iPhone WiFi:

Try these Thoughts:

A. Clear Temporary Internet Files:

If connecting is unsuccessful, try clearing out your Temporary Internet Files: History, Cache, and Cookies

Go Here: Clear your Safari Browser History and Set Up Content Blockers on your iPhone, iPad, or iPod touch - Apple Support


and...


B. Try manually restarting your iPhone:

  1. Go To: Settings
  2. Select: General
  3. Scroll to: the Very Bottom
  4. Select: Shut Down
  5. Slide Finger: to the Right
  6. Wait: 30 Seconds
  7. Power One: the iPhone
  8. Try this Once More


and...


C. Troubleshooting Connectivity:

Wi-Fi: If your iPhone won’t Connect to a Wi-Fi Network - Apple Support


and...


D. Reset your Network Settings:



1 reply
Question marked as Top-ranking reply

Sep 19, 2022 9:43 PM in response to football_1187

football_1187 Said:

"Wi-Fi and cellular problem: My phone won't use it's cellular data nor connect to Wi-Fi. How do I fix this?"

-------


Troubeshiing Connectivity:


I; Troubleshooting Cellular Data:

Contact your Carrier:

You need to contact your carrier, as they are the one who provides you with the service of mobile data.


II. Troubleshooting iPhone WiFi:

Try these Thoughts:

A. Clear Temporary Internet Files:

If connecting is unsuccessful, try clearing out your Temporary Internet Files: History, Cache, and Cookies

Go Here: Clear your Safari Browser History and Set Up Content Blockers on your iPhone, iPad, or iPod touch - Apple Support


and...


B. Try manually restarting your iPhone:

  1. Go To: Settings
  2. Select: General
  3. Scroll to: the Very Bottom
  4. Select: Shut Down
  5. Slide Finger: to the Right
  6. Wait: 30 Seconds
  7. Power One: the iPhone
  8. Try this Once More


and...


C. Troubleshooting Connectivity:

Wi-Fi: If your iPhone won’t Connect to a Wi-Fi Network - Apple Support


and...


D. Reset your Network Settings:



Wi-Fi and cellular problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.