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Wi-Fi and cellular problem

My phone won't use it's cellular data nor connect to Wi-Fi. How do I fix this?

iPhone 13 Pro, iOS 16

Posted on Sep 19, 2022 9:33 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 19, 2022 9:43 PM

football_1187 Said:

"Wi-Fi and cellular problem: My phone won't use it's cellular data nor connect to Wi-Fi. How do I fix this?"

-------


Troubeshiing Connectivity:


I; Troubleshooting Cellular Data:

Contact your Carrier:

You need to contact your carrier, as they are the one who provides you with the service of mobile data.


II. Troubleshooting iPhone WiFi:

Try these Thoughts:

A. Clear Temporary Internet Files:

If connecting is unsuccessful, try clearing out your Temporary Internet FilesHistoryCache, and Cookies

Go Here: Clear your Safari Browser History and Set Up Content Blockers on your iPhone, iPad, or iPod touch - Apple Support


and...


B. Try manually restarting your iPhone:

  1. Go To: Settings
  2. Select: General
  3. Scroll to: the Very Bottom
  4. Select: Shut Down
  5. Slide Finger: to the Right
  6. Wait: 30 Seconds
  7. Power One: the iPhone
  8. Try this Once More


and...


C. Troubleshooting Connectivity:

Wi-Fi: If your iPhone won’t Connect to a Wi-Fi Network - Apple Support


and...


D. Reset your Network Settings:



1 reply
Question marked as Top-ranking reply

Sep 19, 2022 9:43 PM in response to football_1187

football_1187 Said:

"Wi-Fi and cellular problem: My phone won't use it's cellular data nor connect to Wi-Fi. How do I fix this?"

-------


Troubeshiing Connectivity:


I; Troubleshooting Cellular Data:

Contact your Carrier:

You need to contact your carrier, as they are the one who provides you with the service of mobile data.


II. Troubleshooting iPhone WiFi:

Try these Thoughts:

A. Clear Temporary Internet Files:

If connecting is unsuccessful, try clearing out your Temporary Internet FilesHistoryCache, and Cookies

Go Here: Clear your Safari Browser History and Set Up Content Blockers on your iPhone, iPad, or iPod touch - Apple Support


and...


B. Try manually restarting your iPhone:

  1. Go To: Settings
  2. Select: General
  3. Scroll to: the Very Bottom
  4. Select: Shut Down
  5. Slide Finger: to the Right
  6. Wait: 30 Seconds
  7. Power One: the iPhone
  8. Try this Once More


and...


C. Troubleshooting Connectivity:

Wi-Fi: If your iPhone won’t Connect to a Wi-Fi Network - Apple Support


and...


D. Reset your Network Settings:



Wi-Fi and cellular problem

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