Photos is broken. Will not download from iCloud.

The junk file program was called Cisdem … stay away. Any guesses if I can get a refund? No way.

my photos have recovered.

here’s the deal

I changed the power settings and selected * do not allow computer to sleep while plugged in

ensured the wifi was good

left the computer alone for about two hours.

it worked

couple notes

Im not using the correct terminology on a few computer specific actions, you need to read between the lines.

I did let the computer run with photos open for several hours and had no change. I imagine that the disk was going to sleep prolonging the process.

Dont run Cisdem, it’s trash and has wasted weeks of my time. Also no response from their customer service.

Just iCloud