Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My charger stopped working. This should be covered under warranty.

I need you to send me a new charger.

Posted on May 24, 2022 8:36 AM

Reply
Question marked as Best reply

Posted on May 24, 2022 8:50 AM

That’s not how it works.


You need to request a service appointment to have a certified Apple Genius review and test it to determine the cause before any decision is made.


Click ▶︎ Start a Service Request. ⚛️


Need more help?



Click ▶︎ Check Repair Status.

1 reply
Question marked as Best reply

May 24, 2022 8:50 AM in response to Jesse-clement

That’s not how it works.


You need to request a service appointment to have a certified Apple Genius review and test it to determine the cause before any decision is made.


Click ▶︎ Start a Service Request. ⚛️


Need more help?



Click ▶︎ Check Repair Status.

My charger stopped working. This should be covered under warranty.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.