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MacBook Pro will not complete boot up

My MacBook Pro computer froze and when I did a power off and on restart it came back with no upper menue. I have restarted it several time and it will not return.


[Re-Titled by Moderator]


Posted on May 24, 2022 11:54 AM

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Question marked as Best reply

Posted on May 24, 2022 12:38 PM

Try the following:


Click ▶︎ Software Update.



If that does not help, then try the following:

Try Safe Mode.

Use Apple Diagnostics to test your Mac.


If that does not help, then get expert service and support at the Genius Bar.


Click ▶︎ Start a Service Request. ⚛️


Need more help?



Click ▶︎ Check Repair Status.

1 reply
Question marked as Best reply

May 24, 2022 12:38 PM in response to LLBenischek

Try the following:


Click ▶︎ Software Update.



If that does not help, then try the following:

Try Safe Mode.

Use Apple Diagnostics to test your Mac.


If that does not help, then get expert service and support at the Genius Bar.


Click ▶︎ Start a Service Request. ⚛️


Need more help?



Click ▶︎ Check Repair Status.

MacBook Pro will not complete boot up

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