Apple ID and Photo

My wife and I have separate Apple ID accounts and separate passwords. However, our photos swap constantly regardless of how many times we change them back to the appropriate photo. I subscribe to family sharing and I have since discontinued this service without any help. The photos still change back and forth. It is worth noting that the photos associated with our Google accounts do not do this. It is somehow related to iCloud. How can this be corrected? Thank you


iPhone 13 Mini

Posted on May 24, 2022 12:25 PM

Reply
1 reply

May 25, 2022 9:12 AM in response to alfa12

Hi alfa12,


You can change your Apple ID photo with the help of the steps here: Change your Apple ID photo on iCloud.com


If you also use a Mac, you can check to see if the photo and iCloud account details are correct with the help of the article here: Select your Apple ID picture on Mac


Be sure to also check your personal Contact Card information is correct. Add your contact info on iPhone - Apple Support


Should the issue continue, reach out to Apple Support directly to further assist.


Contact - Official Apple Support


Contact Apple for support and service - Apple Support


Cheers!




This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple ID and Photo

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.