One AirPod Pro not entering transparency mode?
When I turn my AirPods onto transparency mode, only the left AirPod complies. It seems like my right AirPod is stuck in noise cancellation and I'm not sure how to fix it. Does anyone know how to fix it?
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BrianK90
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Community Specialist
Hey hannahfaye18,
We recommend that you try resetting your AirPods to see if it helps. Here's how:
1. Put your AirPods in their charging case, and close the lid.
2. Wait 30 seconds.
3. Open the lid of your charging case.
4. On your iPhone, iPad, or iPod touch, go to Settings > Bluetooth and tap the More Info buttonnext to your AirPods. (If you don't see your AirPods in Settings > Bluetooth, just go to the next step.)
5. Tap Forget This Device, and tap again to confirm.
6. With the lid open, press and hold the setup button on the back of the case for about 15 seconds, until the status light flashes amber, then white.*
7. Reconnect your AirPods: With your AirPods in their charging case and the lid open, place your AirPods close to your iPhone, iPad, or iPod touch. Follow the steps on your device's screen.
AirPods can be associated with one Apple ID. If you want to use AirPods (3rd generation) or AirPods Pro that someone else has used, they first need to remove the AirPods from their Apple ID.
You can also find these steps from the article here: How to reset your AirPods and AirPods Pro
If the issue persists, we suggest that you reach out to Apple Support team next: Contact Apple for support and service
Take care!