"Software Update" is stuck!

Question

"Software Update" is stuck!

I am running 11.6.2 Big Sur and trying to update the OS to Monterey. "Software Update" is not working and is just stuck in "finding update". Is this a known issue?

Posted on May 24, 2022 11:45 PM

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Answer 1

Top-ranking reply

Brother Antonio Author

Level 1

11 points

May 25, 2022 10:32 PM in response to fuzzymo

Thanks fellow geeks! Not sure why I didn't try this earlier but just doing a basic restart solved it. And gratefully was able to successfully install the latest Monterey 12.4. Thanks for your feedback!

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Answer 2

PRP_53

Level 10

91,639 points

May 25, 2022 4:46 AM in response to Brother Antonio

Q - " I am running 11.6.2 Big Sur "

A - The current version of Big Sur is version 11.6.6

A - Jumping over all the newer versions of Big Sur to Monterey is Technically possible - there are those who have attempted and were successful. Then there are those who attempted and had less than good results.

If this is a Production or Mission Critical Set-up - a more prudent and measure approach is suggested.

The above is from observations on the Apple Support Community Forums and IMHO

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Answer 3

fuzzymo

Level 4

2,036 points

May 25, 2022 4:03 AM in response to Brother Antonio

Restart in Safe Mode, and try Software Update while in Safe Mode.

Start up your Mac in safe mode - Apple Support

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"Software Update" is stuck!

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