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The redesigned iPad Air and new iPad Pro with Apple silicon are now available. Learn more >
Hi I just had a problem on my iPad where I was trying to purchase WhatsApp for iPad where it billed me before even downloading and not w the app is not even working on my device. I tried to get refund or get help as to why this is happening but there’s an error message in reporting portal page.
Any suggestions? Or I might aswell forget about it?
[Re-Titled by Moderator]
The WhatApp developers have not released an App compatible with iPad - the App being currently limited to iPhone.
Whilst the App is not available for iPad - you should be able to access the service using a web browser:
As for your purchased App, you will receive an email receipt. The email will include a link to a portal where you may request refund of the transaction. A reason for the request will be required. If accepted, the refund to your registered payment card will typically take a few days.
Request a refund for apps or content that you bought from Apple - Apple Support
The WhatApp developers have not released an App compatible with iPad - the App being currently limited to iPhone.
Whilst the App is not available for iPad - you should be able to access the service using a web browser:
As for your purchased App, you will receive an email receipt. The email will include a link to a portal where you may request refund of the transaction. A reason for the request will be required. If accepted, the refund to your registered payment card will typically take a few days.
Request a refund for apps or content that you bought from Apple - Apple Support
I purchased WhatsApp for my iPad and it doesn't work
