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Level 1

11 points

My TrueDepth camera is not working

my TrueDepth camera has a problem

iPhone X, iOS 15

Posted on May 25, 2022 6:08 AM

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Top-ranking reply

Level 9

56,121 points

Posted on May 25, 2022 7:38 AM

Face ID failure is a hardware issue. ⚠️

Get expert service and support at the Genius Bar.

Click ▶︎ Start a Service Request. ⚛️

Need more help?

Call Apple Support at 1-800-APLCARE. 📞
International Support. 🌐
Contact Apple Support. 📝
Chat using Messages. 💬

Click ▶︎ Check Repair Status.

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1 reply

Top-ranking reply

Level 9

56,121 points

May 25, 2022 7:38 AM in response to sefany

Face ID failure is a hardware issue. ⚠️

Get expert service and support at the Genius Bar.

Click ▶︎ Start a Service Request. ⚛️

Need more help?

Call Apple Support at 1-800-APLCARE. 📞
International Support. 🌐
Contact Apple Support. 📝
Chat using Messages. 💬

Click ▶︎ Check Repair Status.

Reply

My TrueDepth camera is not working

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