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Level 1

6 points

I need help getting into my new phone with a pin. I never sent up a pin but did get as far as the facial scan.

How can I restore the phone to factory settings as I never set it up or reaccess with my facial scan

Posted on May 25, 2022 6:23 AM

Top-ranking reply

Level 10

193,668 points

Posted on May 25, 2022 10:20 AM

VictorCanada wrote:

How can I restore the phone to factory settings as I never set it up or reaccess with my facial scan

In order to use face id you need to enable a 6 digit passcode, click here If you forgot your iPhone passcode - Apple Support

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