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my iphone is disabled. I have diagnostics on. It is conneted to wifi. It is an old phone on my account. I want to factory reset it.

my phone is disabled. I dont know passcode. I want to factory reset it. It is connected to apple support through wifi



iPhone 8

Posted on May 25, 2022 9:57 AM

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Question marked as Top-ranking reply

Posted on May 25, 2022 9:59 AM

Follow the instructions here: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled

3 replies

my iphone is disabled. I have diagnostics on. It is conneted to wifi. It is an old phone on my account. I want to factory reset it.

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