MacOS iTunes is not syncing photos app folders and subfolders to iPad

Here is my configuration:


Apple MacBook Pro 16 2021 (Latest Software Updates)

Apple iPad Pro 12.9 4th Gen 4 (Latest Software Updates)

Apple iCloud is disabled (not used)


 

I have created a series of folders, subfolders and albums under “My

Albums” using the MacOS Photos App on the MacBook Pro. When I use iTunes to

sync the folders, subfolders and albums to the Apple iPad Pro 12.9, only the

albums are copied to the iPad. iTunes completely ignores all the folders and

subfolders created on the MacBook Pro. In addition, the photo albums that are

copied over are listed under “From My Mac” instead of under “My Albums” which is

where they located on the MacBook Pro.

 

How can I sync the folder, subfolders, and albums from Photos on my

MacBook Pro to my iPad?


Thanks….


 


 

MacBook Pro (2020 and later)

Posted on May 25, 2022 10:08 AM

Reply
4 replies

Jun 1, 2022 8:43 AM in response to Brittany1416

I contacted Apple support who escalated my case to Apple Engineering.  Apple Engineering’s initial response was to request diagnostics be gather and sent to Apple which was done. I am waiting to hear back from Apple but the Apple Media Support person pretty much confirmed what I already suspected.  Here is my summary:


1.     On the Mac, the Photos app allows you to create folders, subfolders, and albums under “My Albums”.  In addition, you can use Apple Script to automate the process of importing and creating a folder-album structure from an existing Finder based file-folder photo library. This is a great time saver for those with very large photo libraries.


2.     On the iPad, the Photos app allows you to create folders, subfolders, and albums under “My Albums” but there is no way to automate the creation of folders, subfolders, and albums. If you have a large photo library, the process of creating a folder-album structure on the iPad has to be done manually which could take months. Managing a large photo library on the iPad (or iPhone) is just not feasible.


3.     If you are using iCloud photos, the folder, subfolder and album structure you created on your Mac using the Photos app will sync over to your iPad or iPhone under “My Albums” as expected.


4.     If you are not using iCloud photos, you have to use iTunes (which is now integrated into MacOS but still a separate application under Windows) to sync your photos to your iPad. Unfortunately, when your photo library is synced from your Mac to an iPad (or iPhone) using iTunes, only the photo albums are copied and are placed under “From My Mac” not “My Albums”. All your folders and subfolders created within the Photos app on the Mac are ignored. Hence, you are forced to use a flat photo album naming structure. This behavior is the same under Window’s Apple iTunes.


5.     For those of us with large photo libraries (my current library is over 7 TB), using iCloud Photos is not an option since Apple’s largest iCloud storage option is 2 TB.


Hopefully, one day, Apple will update iTunes (or replace with something better) which will allow non-iCloud users to sync their MacOS Photo library folders and subfolders to their IOS devices.  


Apple… Please add the above statements to your photo syncing documentation.

May 27, 2022 6:28 AM in response to sgiman

sgiman,


Thank you for letting us know more.


You can find more information about syncing photos between your Mac and iPad here: Sync photos between your Mac and iPhone or iPad


You can sync photos on your Mac to your device. You can sync all or a selection of photos from your Photos library on your Mac. For example, you can sync a selection of favorite albums or photos of people. 

You can also sync photos from your Pictures folder or another folder that you organize to hold photos. For example, you can import photos from a camera into a folder in the Finder. You can organize your photos in multiple folders within a folder and sync the folders to a device. 

Synced photos appear in the Photos app on your device.


If you need further assistance, please contact Apple Support. You might be able to reach them here: Get Support


Thanks!

May 26, 2022 10:28 AM in response to sgiman

Hello, sgiman.


Let's start off by checking the helpful steps in this article: Sync content between your Mac and iPhone or iPad - Apple Support. Please make sure you are following these steps to sync your data. For more information about syncing, see Intro to syncing your Mac and your devices.


Let us know if we can help with anything else at all or if this doesn't settle your issue. Thanks and have a fabulous day!

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MacOS iTunes is not syncing photos app folders and subfolders to iPad

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