IPHONE 7 microphones and speaker not working ,

My Mom's iPhone 7 speakers and mic stopped working after the May 26 software update. We back up and reset /restored the phone to no avail. Then I used the related article link above and used voice memo and camera and it reconnected the speakers and mic and the phone works again! Good luck!

I chatted with Apple Support and they said I will need to send in the phone for physical inspection. Then my son showed me that one reason the mics and speakers may not work is if there is a problem with the battery. Look at your battery settings - my iPhone 7 said the battery was significantly degraded and in need of replacement, and could not support normal phone function. I switched to a newer iPhone 7 with good battery and it works fine (with the new iOS 15.5 update too). A new battery for iPhone 7 is $49 from apple, can likely get for cheaper after market. CHECK YOUR BATTERY in Settings - if it is degraded, that is likely what happened; will need a new battery to support this new update.

I have figured out that the only mic that works is my car and earbud blue tooth mic and speakers. Last time this apparently was a significant problem was was the 13.1(?) IOS update and n 2018. My problems started after a recent 15.5 IOS update. Not sure if that is related. Apparently battery health can create problems but my battery life is fine. Please lmk if Apple support figures it out.

you can try reaching out to them  Get Support (apple.com)

This

is a user forum, you are not addressing apple here  just  fellow

users

I had the exact same experience. I have to be in my car on blue tooth car speakers to make/receive a call. Grrr. I’ll try the camera/ voice memos work around. TY !

Bummer the work around didn’t work.

It only worked for 24 hours and now we are back at only works with bluetooth device again too! I am going to submit an apple support ticket now