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Problem with gmail account creation - old iPad

Error message happens, see pictures.

I can't update iOS


Posted on May 26, 2022 9:42 AM

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Question marked as Top-ranking reply

Posted on May 26, 2022 9:52 AM

You have an iPad4 - this model of iPad being long obsolete.


The installed browser App, Safari or otherwise, is too old to sign-in to many web services - such as Google. Google requires a more recent version of browser software than is installed on your iPad - and your iPad is to old to install a more recent version of iOS and/or Apps.


Update support for iPad4 ended September 2017. The final iOS releases for this model were iOS 10.3.3 (WiFi Only models) and iOS 10.3.4 (WiFi & Cellular). iPad4 cannot be updated to any later major version of iOS as it lacks the minimum hardware requirements needed to run more recent versions. The 32-bit platform upon which the iPad4 is based is obsolete.


Most App Developers have dropped support for 32-bit devices and iOS versions preceding iOS11/12/13 - and have withdrawn older versions of their Apps from the Apple App Store. Withdrawal of Apps supporting older models of iPad is making their utility and usefulness significantly more limited. Once compatible versions Apps are withdrawn, you’ll not be able (re)download or (re)install them.


If Apps that you need to use now have higher minimum iOS-version requirements than your iPad can support, your only option is to replace your iPad with newer model. Of current models, even the entry-level iPad9 supports current iPadOS 15 - and has hardware specifications and capabilities that vastly outperform your old iPad4.


I hope this information is helpful - if only in clearly stating the fundamental limitations of your iPad4 and your available options.

6 replies
Question marked as Top-ranking reply

May 26, 2022 9:52 AM in response to Fernando-Soares

You have an iPad4 - this model of iPad being long obsolete.


The installed browser App, Safari or otherwise, is too old to sign-in to many web services - such as Google. Google requires a more recent version of browser software than is installed on your iPad - and your iPad is to old to install a more recent version of iOS and/or Apps.


Update support for iPad4 ended September 2017. The final iOS releases for this model were iOS 10.3.3 (WiFi Only models) and iOS 10.3.4 (WiFi & Cellular). iPad4 cannot be updated to any later major version of iOS as it lacks the minimum hardware requirements needed to run more recent versions. The 32-bit platform upon which the iPad4 is based is obsolete.


Most App Developers have dropped support for 32-bit devices and iOS versions preceding iOS11/12/13 - and have withdrawn older versions of their Apps from the Apple App Store. Withdrawal of Apps supporting older models of iPad is making their utility and usefulness significantly more limited. Once compatible versions Apps are withdrawn, you’ll not be able (re)download or (re)install them.


If Apps that you need to use now have higher minimum iOS-version requirements than your iPad can support, your only option is to replace your iPad with newer model. Of current models, even the entry-level iPad9 supports current iPadOS 15 - and has hardware specifications and capabilities that vastly outperform your old iPad4.


I hope this information is helpful - if only in clearly stating the fundamental limitations of your iPad4 and your available options.

May 26, 2022 11:40 AM in response to Fernando-Soares

Hey Fernando,


It looks like you have the last update sadly it properly doesn't support it any more?


Try the latest app that runs on the iPad from the iPad store afcourse check you storage if has no storage it would update.


I have one older iPad that is too old but normal life is max 7/8 years depending on the model it might be a good idea to get a newer model.

Problem with gmail account creation - old iPad

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