Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iCloud issue

My messages is enabled, and has been. Properly backed up this morning with no issues, but in the iCloud login, there is no option to view messages?

iPhone 13 Pro, iOS 15

Posted on May 26, 2022 11:19 AM

Reply
Question marked as Best reply

Posted on May 26, 2022 12:00 PM

There is no option to do that. If you don't have iCloud Messages turned on but do have an iCloud Backup, you can erase your iPhone and use the backup to do a complete restore but you cannot otherwise view the contents of the backup.

Also note that messages are included in iCloud Backup only if iCloud Messages is not turned on. See: What does iCloud back up? - Apple Support


If you have iCloud Messages turned on and you delete a message, it is gone. Also see the information in Use Messages in iCloud - Apple Support including the following:

When you turn on Messages in iCloud, your message history is updated automatically on all of your devices. That way, you always have the same view everywhere you use iMessage. When you delete a message, photo, or conversation on one device, it’s removed from all of your devices. And since all of your attachments are stored in iCloud, you can save space on your device.


3 replies
Question marked as Best reply

May 26, 2022 12:00 PM in response to Dwil21

There is no option to do that. If you don't have iCloud Messages turned on but do have an iCloud Backup, you can erase your iPhone and use the backup to do a complete restore but you cannot otherwise view the contents of the backup.

Also note that messages are included in iCloud Backup only if iCloud Messages is not turned on. See: What does iCloud back up? - Apple Support


If you have iCloud Messages turned on and you delete a message, it is gone. Also see the information in Use Messages in iCloud - Apple Support including the following:

When you turn on Messages in iCloud, your message history is updated automatically on all of your devices. That way, you always have the same view everywhere you use iMessage. When you delete a message, photo, or conversation on one device, it’s removed from all of your devices. And since all of your attachments are stored in iCloud, you can save space on your device.


iCloud issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.