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hahahibbs Author

Level 1

11 points

Camera unknown part

I have an iPhone 12 Pro and my camera will not focus. After trouble shooting some different things and doing a reset I am now getting the message: unable to determine if your iPhone camera is a genuine Apple part. What else can I do? I have never had this phone serviced. Any parts on this phone are the ones that came brand new in the box.

iPhone 12 Pro

Posted on May 26, 2022 6:55 PM

Top-ranking reply

TheLittles

Level 10

195,196 points

Posted on May 26, 2022 7:21 PM

hahahibbs Said:

"Camera unknown part: I have an iPhone 12 Pro and my camera will not focus. After trouble shooting some different things and doing a reset I am now getting the message: unable to determine if your iPhone camera is a genuine Apple part. What else can I do? I have never had this phone serviced. Any parts on this phone are the ones that came brand new in the box."

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Update your iPhone:

See if there are any updates available for you.

Update Using a Computer:

Use my User Tip: Update your iPhone Using a Computer - User Tip

IMPORTANT: If you have an option to update, however, then be certain you backup your iPhone first. That way, you will have something to restore your iPhone from should anything go wrong with the update

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Camera unknown part

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