"Your account has been locked"

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Level 1

4 points

"Your account has been locked"

My Apple ID seems to be disabled due to some failed transactions. It’s says my Apple ID has been locked and I can’t use the AppStore or iTunes, please is there a way I can fix this?

[Edited by Moderator]

Posted on May 27, 2022 1:55 AM

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Answer 1

Top-ranking reply

Eric Root

Level 10

685,257 points

May 27, 2022 8:29 AM in response to ugwu194

See the Apple Support article(s) below.

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support. *

Contact iTunes Support for assistance. See the Apple Support articles below for contact information.

iTunes Support – world wide -

Apple Support schedule phone call -

Billings and Subscriptions -

Apple on Twitter

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Answer 2

Raicya

Level 10

210,111 points

May 27, 2022 3:24 AM in response to ugwu194

See this Apple article: If your Apple ID is locked or disabled

If your Apple ID is locked or disabled - Apple Support (CA)

-> Get a verification code and sign in with two-factor authentication

Get a verification code and sign in with two-factor authentication - Apple Support

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"Your account has been locked"

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